Pulse Software & Machine Connection Support
Through Pulse Software Support we can assist you with DG software issues and questions, problems with security devices and connection between the DG software and your embroidery machine.
Pulse Embroidery Software and Machine Connection Support
- Software issue correction
- Security device (dongle) issues
- Machine connection assistance
- Software purchases
Request Software Support You can search our support knowledge base for answers or submit a support request for assistance.
Pulse Software Support: 800-394-4426
Monday through Friday: 8:30am - 5:30pm ET. Submit tickets 24/7, Software Support Request form. Tickets are answered during normal business hours.
All Pulse software support is handled through our innovative ticket system. This ensures that every request is tracked, updated and assigned to the proper support representative.