Please use this form to report a problem with your machine. Technical support is provided from 8:00am - 7:00pm, Eastern Time, Monday through Friday and 10:00am - 6:00pm, Eastern Time on Saturday.
After submitting this form, you should expect a response from a Hirsch technician within the following 2 hours. Reports submitted outside of the above stated operating hours will receive a response on the following business day.
Please make sure to provide valid phone numbers and/or e-mail address to ensure that our technicians will be able to reach you promptly.